MEXC Exchange I Can’t Access or Withdraw My Funds on MEXC

Yunus · 2025-05-22T16:37:45+03:00

On May 15, 2025, my MEXC account was suddenly restricted without any warning. Since then, I haven’t been able to make any transactions or withdraw my own money. The screen simply says, “Under review, try again in 30 days,” but gives no specific reason. I’ve contacted customer service multiple times, and each time I receive the same generic response with no real assistance. This has been an extremely frustrating experience. I had already completed KYC verification, but MEXC requested additional personal information beyond that. Despite my concerns over privacy and data misuse, I provided it under pressure, thinking it would resolve the issue. Yet even after submitting all the documents, they still haven’t told me why my account is restricted or what rule I supposedly violated. I’ve read through their terms of service and found no breaches on my end. To make things worse, I’m not alone—three other friends have faced the exact same issue. How is it that a centralized exchange can withhold my funds without any transparency? This feels like a violation of basic user rights. If MEXC had an office in Turkey, I would’ve pursued legal action already. I’m now seeking advice on how to file a lawsuit against an overseas crypto exchange. We joined the crypto world for decentralization and freedom—not to face the same gatekeeping and bureaucratic hurdles that banks impose. I’m calling on MEXC to release my funds immediately, provide a clear explanation, and stop abusing its users' trust with vague restrictions and zero accountability.

Yunus

I have been in this sector for 8 years, and this is the first time I have encountered such nonsense.

Yunus

Shame on you, you don't even respond to this. The Mexc exchange is blatantly stealing the rights of its users. My account has been restricted. If you ask why, it's supposedly because I made too much profit and the control mechanism was activated—what nonsense. Why do I call it nonsense? Because the money I earned is around $7,000, but let's look at it this way: I have lost $50,000 or more on this account. Why didn't your control mechanism work when I was experiencing such losses? Does the mechanism only work when we win? There are at least 10 people around me who are victims of this situation, and I can't imagine the number in Turkey and worldwide. You must resolve this issue urgently. You have no right to keep anyone's money inside.

Yunus

There is not the slightest progress, using MEXC is a regret. Sometimes an inexperienced user may file a complaint here due to their own mistake, but I have been a user of Binance and MEXC for 8 years. My account being banned was a completely arbitrary action, and there is not even a response to all my messages. This is a big issue, everyone should be careful. Those who have a MEXC account should think twice, your account can be banned at any moment for no reason. As someone who has experienced this, I wanted to inform everyone.

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