Unexplained Loss of $100 on MetaTrader 5 After Midnight Pause

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Hüseyin
November 21, 2024 1:56 am
58

While using MetaTrader 5, I noticed that the chart froze shortly after midnight while my trade was still open. About 30 minutes later, when the chart resumed, my trade inexplicably restarted with a $100 deficit. This makes no sense, as there was no visible indication of the graph dropping during the pause.

I have a screenshot showing the chart's lack of movement and the subsequent loss. I demand an immediate investigation into this issue and appropriate compensation for the unfair loss. This incident has caused significant frustration, and I expect MetaTrader 5 to address and resolve this matter promptly to restore my trust in the platform.

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