Recover My Sidra Bank Access To My New Metamask Wallet

My name is Jibrin M*** and I am a Sidra Bank customer in Nigeria. Today I connected my Sidra account to my new Metamask wallet, but after doing this I could not see my coins in the wallet even though I have about 205 coins. My new personal Metamask wallet address is 0x019e80e0-c685-7***-b7ed-f013b7b79fed0000. I want Sidra Bank to help me recover my access related to this wallet and make sure that my coins are visible and safely accessible. I have not contacted Sidra Bank or Metamask support before this, so this is my first request for help. I kindly ask you to check the connection between my Sidra account and this Metamask wallet address, confirm the status of my 205 coins, and guide me clearly on how I can safely access them.