Meta Pay withdrew money from my card without buying anything, how can I get a refund?

On November 30, 2025, a charge of $8 was taken from my account connected to my Facebook profile without my knowledge or permission. When I checked Meta Pay, I do not see any pending or approved ads, so I cannot tell what this charge is for either. In the past, I saved my Enpara debit card details i...

I discovered that money has been regularly charged from my İş Bank credit card under the name “Meta Pay Dublin” completely without my knowledge or consent. For the past four months, a charge of approximately $5 has been taken on the 16th of each month, totaling about $23. I have no membership, subsc...

On September 24, 2025, at 10:54 PM, while playing the Okey Ekstra game via Facebook, an unauthorized charge of approximately $1 USD was made from my Ziraat Bank Metapay account without my knowledge or consent. The transaction details are as follows: Card No: 6500830301748440, Merchant: Metapay Virtu...

Between 8:59 AM and 9:08 AM on August 18, 2024, while playing the Okey Ekstra game via Facebook, a total of four unauthorized charges were made from my Metapay account—each for approximately $1 USD, totaling about $4 USD—without my knowledge or consent. I never approved these transactions or shared ...

On July 19, MetaPay made eight unauthorized charges of ₺1477 each on my credit card without my knowledge or permission—totally $34 each, eight times for a total of about $272 in unauthorized charges. I never approved these transactions, yet the money was taken directly from my account. How is this ...

Over ₺5,599.94 total in unauthorized charges was made to my stolen credit cards through iyzico and MetaPay without my knowledge or permission. Specifically, there were four unauthorized transactions of ₺1,399.99 each (about $32 USD each, totaling about $128 USD) and two unauthorized transactions of ...

MetaPay withdrew money from my card without my knowledge or consent. I am requesting a full refund. I couldn’t find any contact number for them. I’m asking—please have them call me. I have filed a criminal complaint with the prosecutor’s office. They can reach me as Elife E at the phone number 0553...

An unauthorized $1 charge was made on my credit card under the name MetaPay. I did not make any transaction. I also did not receive any message or notification regarding this charge. I noticed the transaction only after checking my account myself. I am requesting an explanation for how this happene...

On May 11, we shared a video on our Instagram account and created an ad for that video. Because mobile payment was disabled, the ad was not approved. We then canceled the ad. Two days later, for a different reason, I added my credit card as a payment method to the Instagram account. At that point, ...