On May 11, we shared a video on our Instagram account and created an ad for that video. Because mobile payment was disabled, the ad was not approved. We then canceled the ad.
Two days later, for a different reason, I added my credit card as a payment method to the Instagram account. At that point, a charge of approximately $41 was deducted from my account. The reason shown for the charge was advertising fees.
However, the ad was never displayed. We submitted the necessary objections and requested a refund since the ad did not run. Despite this, we received two rejection responses. We believe the fee charged by Meta Pay is unjustified, and we are requesting a full refund.
On July 19, MetaPay made eight unauthorized charges of ₺1477 each on my credit card without my knowledge or permission—totally $34 each, eight times for a total of about $272 in unauthorized charges. I never approved these transactions, yet the money was taken directly from my account. How is this ...
On November 30, 2025, a charge of $8 was taken from my account connected to my Facebook profile without my knowledge or permission. When I checked Meta Pay, I do not see any pending or approved ads, so I cannot tell what this charge is for either. In the past, I saved my Enpara debit card details i...
I discovered that money has been regularly charged from my İş Bank credit card under the name “Meta Pay Dublin” completely without my knowledge or consent. For the past four months, a charge of approximately $5 has been taken on the 16th of each month, totaling about $23. I have no membership, subsc...
An unauthorized $1 charge was made on my credit card under the name MetaPay. I did not make any transaction. I also did not receive any message or notification regarding this charge. I noticed the transaction only after checking my account myself. I am requesting an explanation for how this happene...
On May 22, 2025, two unauthorized charges of $18 each were made on my Yapı Kredi credit card under the merchant name MetaPay, even though my card was physically with me at the time. I did not authorize these transactions. I am complaining about both this situation and the bank’s handling of the pro...
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