In September 2023, I purchased a brand new C200 from Tuzla Gülsoy Otomotiv. With only 5500 km on the odometer, on May 18, 2024, it broke down due to a 48-volt battery error. Roadside assistance got it started, but on May 19, 2024, the engine malfunction light came on. After taking it to the service center, they said the spark plugs were replaced, and the software was updated after it spent 2 days in service. On May 30, 2024, the engine light came on again, and I returned to Gülsoy Tuzla service. They changed the coil positions, ran tests, and claimed there were no issues, yet the car stayed in service for 5 days. I picked it up on June 4, 2024, but today, June 5, 2024, the engine light is back on. I paid ₺3,150,000 for this car, and I can't drive it with peace of mind. Tomorrow, I'll take it back to the service center, but I doubt anything will be done. It's uncertain when or where I might break down next. Mercedes Turkey, Germany, Tuzla Gülsoy, please find a solution. Don't let Mercedes disappoint me.
I am absolutely livid with Mercedes! My 2022 Mercedes C200 4Matic has left me stranded twice due to recurring spark plug problems. The first time, thankfully, I was in the city and managed to limp to a service center. But the second time, on my way back from a holiday, just outside Ankara near Kızıl...
On September 29, 2025, my Mercedes C200 completely discharged its battery before it was even fully charged, leaving me unable to start the vehicle. Despite making numerous calls to roadside assistance for help with my car, which remains under warranty until February 2026, I received no response. I h...
On December 5, 2024, we scheduled a maintenance appointment for our 2023 model GLC180 with Mercedes-Benz Service for December 19, 2024, and specifically requested a replacement vehicle. Since we reside in Tekirdağ Çorlu, having a replacement vehicle was crucial, so we postponed the maintenance appoi...
On July 28, 2024, my Mercedes had an AdBlue malfunction in Izmir. I called the 24/7 Mercedes voice response system to report the issue, but the representatives insisted it was due to an AdBlue refill error. This was frustrating because it turned out to be a chronic AdBlue problem, which I only manag...
On 15.12.22, I bought my car from Gulsoylar Otomotiv Mercedes-Benz Certified, believing that it was in good working order. Only a few days later, multiple malfunctions started to present themselves - the thermostat and engine water tank were the first things to go wrong. And here I am just 10 days i...
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