I've been waiting for the chance to buy a Mercedes-Benz online here in Turkey. But, no matter how hard I try, I just can't seem to get my hands on the CLA model that I really want. Seems like the timing's never right and the ride's always unavailable. I've been staring at my computer screen for hours, hitting refresh and waiting for the model I want to become available. Bummer, I've been trying really hard but it seems like nothing's working out. It sucks to see that people who know someone at a Mercedes-Benz dealership can easily get the car they want, while I'm left with nothing, they promised us it was gonna get better, we could get cars without having to pay extra prices.
I purchased a vehicle last week on Tuesday through the Mercedes Benz Turkey online sales platform under the title 'Ready for Sale.' I made a down payment of 200,000 TL. It has been a full 8 days now, and apart from the fact that the vehicle hasn't arrived, they haven't provided any information on wh...
Dear Mercedes Turkey Customer Support, I am writing to express my deep dissatisfaction with the online ordering system recently implemented on your official website for vehicle sales transactions. I encountered several issues while attempting to place an order, and I sincerely hope that you can addr...
It is impossible to buy a Mercedes brand new vehicle. We have tried to procure vehicles from dealers for months, but it did not work. Purchase of a new vehicle for 1 personal need we want. All models are somehow and within seconds "supposedly" sold via the online e-Store. We've been working day and ...
Mercedes's online sales tool has been a terrible way for me to do business with them. I put down a 50,000 TL deposit for order number 5358112300 to book a car. But on May 24, I chose to cancel the reservation and sent a request to do so right away. Even though the reservation deal said it would take...
Dear Sir/Madam, In early April, I purchased a vehicle from Mercedes-Benz Turkey, which was scheduled to be delivered on May 15th. However, today is June 5th, and I still have not received any information about my vehicle. When I contact my dealership, they are unable to provide any details, and when...
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