Şefiye

Verified

Member since February 2010

Complaints

I Face Fruugo Payment Delay After Customs Fees Prevented My Delivery

July 23 11:07 AM

I purchased a product called “Lyre Harp, 19-String Greek Violin, 19-String Lyre with Unique Engraved Patterns and Phonet...ic Symbols for Music” through Fruugo’s website www.fruugo.com.tr using my credit card for $71. The product could not be delivered because I was asked to pay a high customs fee of a...

Arçelik Denied Replacement for My Air Conditioner Despite 30-Day Repair Delay

Şefiye

Arçelik

February 7, 2025 1:46 PM60

We received service under warranty for our Arçelik air conditioner on 10.01.2024, 19.10.2024, 20.11.2024, and 11.12.2024... due to heating issues but could not use the product. On 03.01.2025, the service team took the unit (both indoor and outdoor) for repair again. When we followed up on 17.01.2025, t...