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Complaints(2)

THY Pet Approval Email Never Arrives

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Turkish Airlines

July 5, 2024 4:35 PM17

Despite making a reservation with THY, days have passed and they still haven't sent an email to approve my pet. I wrote ...to their feedback channels, but they haven't provided any solution. They just send a message saying the issue can't be resolved through this channel and close the request. Closing ...

1

AXA Travel Insurance Claim Dilemma

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AXA

June 4, 2024 6:25 PM57

Inter Partner Assistance Türkiye - I used the travel insurance I bought from Axa Insurance in the USA. I have submitted ...all the necessary documents. However, the company rejected my request, saying that there should be an invoice number in the invoice I submitted. At first glance, it may seem logica...