İsmail

Complaints(1)

Prezi Refuses To Refund To Keep You Forcefully

January 16 7:31 PM160

I am writing to raise a serious complaint regarding an unauthorized annual charge on my Prezi Plus subscription and the ...refusal to refund it despite clear evidence that I did not actively continue or use the service after my trial. My 14-day trial started on 25/12/2025. After this trial period, I di...

Supported Complaints(1)

Accidental Subscription Charge With Prezi

ankas

Prezi

November 29, 2025 8:21 PM100

My name is Isak and I am a student with significant debt and very limited financial means. I started a free 7‑day trial ...of the Prezi Plus yearly subscription on 21 October. My intention was only to try the service, as I cannot afford an expensive yearly plan. As far as I remember, I cancelled the su...