Fikret

Complaints(2)

Karcher Delayed My Order Cancellation and Refused Return for Opened Sprinkler

Fikret

Kärcher

September 11, 2024 4:50 PM24

On 14.08.24, I used karcher.com to buy a sprinkler, but I emailed the company the very same day to ask them to cancel th...e sale. Finally, I received a response on the return process on 03.09.24, after an 18-day delay. I had already opened the item when I realized that opened parcels could not be retu...

1

Karcher Sprinkler Order Cancellation Delayed—Poor Customer Service and Return Issues

Fikret

Kärcher

September 11, 2024 4:45 PM19

I ordered a sprinkler from karcher.com on 08/14/2024 and immediately emailed requesting to cancel the order the same day.... However, I didn't receive a response until 18 days later on 09/03/2024, stating the return process. Meanwhile, the package arrived, and I had already opened it. The website menti...