Fatih

Verified

Member since May 2012

Complaints

Booking.com Refused My Refund Despite Medical Emergency

July 17, 2025 8:00 PM48

I've made numerous reservations through Booking.com over the past five years. Unfortunately, my son fell ill one day bef...ore our last Milan holiday, and we couldn't go. Despite having a medical report in hand, we haven't received a refund for any of our expenses, including the hotel fee, hotel and ci...

I Couldn't Get a Refund on Booking.com Despite Submitting My Child’s Medical Report

Fatih

Booking.com

July 17, 2025 7:53 PM52

I’ve been using Booking.com for nearly five years, making numerous reservations through their platform without any major... problems — until now. My most recent experience left me extremely disappointed and frustrated. I had booked a hotel in Milan, but unfortunately, one day before our trip, my child ...