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Complaints(2)

Air Serbia Flight Cancellation Chaos

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Air Serbia

September 20, 2023 4:25 PM284

Air Serbia canceled my flight without a valid reason, and Gotogate, the intermediary agency, is slow to respond. Even on... the Skyscanner search site, there's no support representative. Upon calling Gotogate, they informed me that the request was sent to Air Serbia, and we're waiting for a response. T...

Bad Customer Service of Skyscanner (Air Serbia Flight)

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Skyscanner

September 20, 2023 4:25 PM50

My flight with Air Serbia got canceled out of nowhere, and the middleman agency, Gotogate, is taking forever to process ...my refund. There ain't no customer service rep available even on the search site, Skyscanner. When I called Gotogate, they informed me that the request had been sent to Air Serbia,...