I canceled Meitu subscription but still got charged, what steps should I take now?

If you canceled your Meitu subscription but were still charged, first confirm the cancellation date and check whether the subscription was canceled at least 24 hours before renewal.

Next, verify the subscription status directly in Apple App Store or Google Play because many users discover the renewal is still active under another account or device.

Meitu’s support center also provides refund and cancellation request options for account issues and billing disputes.

If the charge was incorrect, submit a refund request immediately through Apple, Google Play, PayPal, or your bank, and keep screenshots of cancellation confirmations and receipts.

If resolution stalls, consider filing a complaint on Xolvie for added leverage.