I bought an All-in-One PC from Mediamarkt.com in Turkey. Instead of a new PC, they sent me a used or opened one. I noticed a white blemish or spot on the charger while configuring the system. When I tried to register my system on the Lenovo website, I received the message, "This system was already registered in April 2023." Next, I attempted to initiate an exchange or return request, but the Mediamarkt.com website returned an error message, preventing me from proceeding with the request. I've attached documents pertaining to all of these processes.
I purchased a Lenovo tablet from Media Markt on June 22, 2023, but faced issues almost immediately. Just six days later, on June 28, 2023, the tablet stopped turning on entirely. I returned it to the store, explained the issue, and requested a refund. Instead, the tablet was sent back after repair. ...
On April 7, 2024, I bought a Lenovo Yoga 7 notebook with order number 36116611 from the Media Markt website. The next day, I received the items from the Marmara Forum store. Due to warping in the lower cover of the computer casing caused by overheating, I requested a product exchange within the allo...
I purchased a Lenovo Thinkbook from Amazon.com.tr during the 30.11.2024 campaign, but the laptop arrived with a significant panel defect. The screen has an 8-10 cm issue on the right side, as shown in the attached photo. Despite being brand new, the device clearly has a manufacturing defect. The se...
On 20.05.2023, when I took my Asus brand monitor, which I bought from Media Markt in Istanbul Pendik Neomarin Shopping Mall, home and turned it on, I noticed that there was 1 dead pixel. Then I contacted Asus authorized service and explained the situation. They asked me to take a picture and send it...
On April 22, 2023, I purchased an HP Omen Vector Gaming Mouse from the Media Markt branch in Kentpark, Ankara. After one year, the mouse malfunctioned; when connected to the computer, it does not work at all and does not light up. Since the product was under warranty for two years, I took it to Medi...
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