I purchased a Lenovo tablet from Media Markt on June 22, 2023, but faced issues almost immediately. Just six days later, on June 28, 2023, the tablet stopped turning on entirely. I returned it to the store, explained the issue, and requested a refund. Instead, the tablet was sent back after repair. Unfortunately, I encountered issues again and returned it on July 6, 2023, once more asking for a refund. However, despite these repeated problems, Media Markt declined my refund request, claiming it was due to "user error." I’m now left with a device I cannot use. I strongly urge Media Markt to reconsider and issue a full refund for this ongoing issue.
The laptop I purchased from the Media Markt store suffered damage in an accident and subsequently would not turn on. Naturally, I sent the product through Media Markt to the Lenovo service center. A repair request was submitted for the amount of 10,280 ₺, and I paid this amount. The product was in t...
I purchased my Lenovo Tab 11 Pro tablet in 2023 from the MediaMarkt store in Kayseri Forum mall and also bought an additional warranty/insurance package. Despite this, I have had a serious issue with the tablet for about 1.5 months: it no longer turns on at all. Because of this problem, I sent the d...
I purchased my Lenovo tablet on 28.11.2024. Despite there being no drops or impacts to the screen, 5–6 areas of color distortion appeared on their own. I use the device with great care and have always kept it in a protective case. I sent it to the authorized service center, but they returned it clai...
I bought an LG washing machine from Media Markt in April 2024. Shockingly, after just four months of normal use, the machine started to rust! I immediately called customer service, and the technician blamed it on “user error.” Seriously? A brand-new machine rusting that quickly isn’t normal. I refu...
I bought an All-in-One PC from Mediamarkt.com in Turkey. Instead of a new PC, they sent me a used or opened one. I noticed a white blemish or spot on the charger while configuring the system. When I tried to register my system on the Lenovo website, I received the message, "This system was already r...
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