Hello, I have light wheat-toned skin and clearly explained this to the store staff when asking for help choosing a shade of Maybelline Eraser concealer. The employee confidently recommended shade 02 Nude, assuring me it would match my skin tone. Trusting their expertise, I bought it.
But when I got home and tried it, I was extremely disappointed. The shade is way too dark and too yellow, making me look dull and even sick. I only tested it once—I never wore it out of the house.
Unfortunately, I wasn’t given a printed receipt because the receipt cartridge ran out just as I was paying. The staff told me I could return with a new receipt or a slip. I didn’t have time to wait, but I do have the digital slip, and I’ve contacted the store. They directed me here.
I’m kindly requesting your help to exchange this product for a better-matching shade—one that doesn’t make me look unwell. I trusted the recommendation given to me, and now I’m stuck with a product I can’t use. I hope Maybelline will stand behind their service and support loyal customers in situations like this.
I ordered the Maybelline Eraser concealer in shade 01 a week ago. The order number is 2010550009. The product came on time, but the packaging was not great. It wasn't put in a box; instead, it was just wrapped in plastic inside the delivery package. I opened the product and realized that even though...
I purchased a Maybelline concealer, expecting the quality the brand promises—but the product turned out to be completely clumpy and unusable from the very first application. Despite the packaging being fully intact, the formula inside was clearly defective. It did not blend, looked patchy on the ski...
I have been a long-time user of Maybelline Fit Me Concealer in shade 15, and I have purchased this same shade many times without issue. On Friday, August 22, I bought the same shade (15) from the Gratis store in Markantalya Mall, Antalya. However, when I returned home and tested it, I noticed that t...
Hello, I purchased the Maybelline New York Tattoo Brow product from the Eve branch in Anamur, Mersin. Although I specifically chose the "Dark Brown" shade, the color turned completely green when applied to my skin—it looked nothing like brown. I immediately wanted to return or exchange the product, ...
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