Maybelline Eraser 02 Nude Was Too Dark and Yellow for My Skin—Need a Shade Exchange

Maybelline Eraser 02 Nude Was Too Dark and Yellow for My Skin—Need a Shade Exchange
Maybelline Eraser 02 Nude Was Too Dark and Yellow for My Skin—Need a Shade Exchange
Maybelline Eraser 02 Nude Was Too Dark and Yellow for My Skin—Need a Shade Exchange
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May 03, 2025 1:32 pm
21

Hello, I have light wheat-toned skin and clearly explained this to the store staff when asking for help choosing a shade of Maybelline Eraser concealer. The employee confidently recommended shade 02 Nude, assuring me it would match my skin tone. Trusting their expertise, I bought it.

But when I got home and tried it, I was extremely disappointed. The shade is way too dark and too yellow, making me look dull and even sick. I only tested it once—I never wore it out of the house.

Unfortunately, I wasn’t given a printed receipt because the receipt cartridge ran out just as I was paying. The staff told me I could return with a new receipt or a slip. I didn’t have time to wait, but I do have the digital slip, and I’ve contacted the store. They directed me here.

I’m kindly requesting your help to exchange this product for a better-matching shade—one that doesn’t make me look unwell. I trusted the recommendation given to me, and now I’m stuck with a product I can’t use. I hope Maybelline will stand behind their service and support loyal customers in situations like this.

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