Sümeyye is very satisfied with the result
Resolved
Maybelline Concealer Shade Too Light Despite Ordering Same Color as Always
Sümeyye
September 29, 2025 5:21 pm
5"Thank you, it was resolved quickly and positively."
Maybelline Fit Me Concealer Shade Mismatch – Exchange or Refund Request
Esra
August 25, 2025 8:53 pm
13
I have been a long-time user of Maybelline Fit Me Concealer in shade 15, and I have purchased this same shade many times without issue. On Friday, August 22, I bought the same shade (15) from the Gratis store in Markantalya Mall, Antalya. However, when I returned home and tested it, I noticed that the color was much darker than my usual shade 15.
To confirm, I compared it with the empty bottles of the same product I have used before, and there is a clear and significant difference in tone. I suspect the product may have been mislabeled with the wrong shade number.
Since I live in Denizli and bought the product while on holiday in Antalya, I cannot return to the same store. I still have the receipt, and the product was only tested once. The packaging and scent seem normal, but the shade is clearly not the same as the one I always buy.
I purchased it at a discounted price of ₺270, paid by credit card. Given this issue, I kindly request either an exchange for the correct shade or a refund. I look forward to your support in resolving this problem promptly.
maybelline-fit-me-concealer-shade-mismatch-exchange-or-refund-request-2.jpg
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