Mavi Jeans, I’ve been waiting for days and still have no information about my product. I demand an immediate refund. If this issue isn’t resolved today, I will file a complaint with CİMER. I no longer trust the brand and won’t even buy a pair of socks from Mavi again. Please process my refund immediately, or I will pursue all my legal rights.
Hello, I’ve had quality issues with several items I purchased from Mavi Jeans, including three pairs of pants and one t-shirt. The pants have faded, torn, and deformed, while the t-shirt has noticeable color changes. I took them to a Mavi store for inspection, but my claims were rejected for all ite...
The order I placed on November 26, 2024, never arrived due to an issue caused either by Mavi Jeans or the shipping company. Since I didn’t receive my order, I requested a refund, but they didn’t return my money either. Despite several attempts to resolve the issue, no meaningful progress has been ma...
I returned an online purchase to Mavi Jeans, and they received it on November 5. Although there was nothing wrong with the merchandise, they would not execute my return. I've phoned them several times to follow up, but each time I get the same response: "Your request is under review." This has been ...
I purchased several shirts from Mavi, trusting the brand’s quality, but one of them tore at the elbow area while the others developed noticeable color fading. I have always washed and used the products according to the care label instructions. I reported the issue to a Mavi store, and the items were...
In May 2024, I purchased a pair of jeans from the Mavi store for ₺1200. Despite wearing them for a very short time, the fabric in the crotch area tore. I took the jeans to the Mavi store along with my receipt, and they were sent for inspection under complaint number 1002729523. However, even after 1...
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