Mavi Jeans Jake Smoke Faded After First Wash – Poor Quality

On October 8, 2024, I purchased two pairs of jeans from the Mavi Jeans store in Forum Istanbul. After washing one of them for the first time, I noticed two spots where the color had faded. When I tried them on at the store, there were no such issues, but now it’s clear the dye has come off after washing.
I haven’t even worn these pants yet, and the color has already faded. I haven’t checked the second pair, so I’m unsure if they have the same problem. Spending so much money on jeans that lose their quality after the first wash is extremely disappointing. I expect Mavi Jeans to address this issue and provide a replacement or solution promptly.


On September 18, 2024, we purchased two pairs of men’s pants from Mavi Jeans. One pair was ordered online due to size availability, while the other was tailored in-store for length adjustments. Unfortunately, the adjusted pants came back much shorter than requested, making them unwearable and look a...
In May 2024, I purchased a pair of jeans from the Mavi store for ₺1200. Despite wearing them for a very short time, the fabric in the crotch area tore. I took the jeans to the Mavi store along with my receipt, and they were sent for inspection under complaint number 1002729523. However, even after 1...

I bought two pairs of sweatpants from Mavi Jeans, and I noticed considerable stretching and visible colour fading after just a few washes. I was worried about the quality, so I decided to send the items in for inspection. Yesterday, I got a message saying there was no stretching issue, but it comple...
On November 15, 2024, I placed an order for two pairs of pants from Mavi Jeans via their website. My order number is Eoj7241393. One of the pants was delivered to me. When the second pair didn’t arrive, I called Mavi Jeans’ customer service at 0850 2888 62 84 on November 20, 2024, at 2:47 PM. The re...
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