About 30 minutes ago, my account on the Matchbup Android app was restricted with a message saying “access to the app has been blocked due to app rules.” I am not aware of committing any rule violations, and no clear explanation was given to me. Even though no payment has been made on my account, I have a balance of 63 dollars, and this is causing me inconvenience.
When I contacted customer support, I was told that my account would be reopened after 24 hours. However, I experienced a similar issue before and was given the same 24-hour wait response. Even after deleting and reinstalling the app, the problem continues.
My username: r**********@gmail.com
I request a clear explanation for why my account was blocked and that my access be restored as soon as possible without losing any of my balance.
Out of nowhere, MatchPub blocked my account, displaying the message: "Access denied due to app rules." I have no idea why this happened, and I can no longer log into the app. I tried deleting and reinstalling the app, but nothing works—I am completely locked out. I followed all rules, so this restr...
I am unable to access my MatchPub account, and I have no idea why. Every time I try to log in, I get an error message denying access. I have been a regular, active user, and now I can’t even download the app! If my account was banned, I was never informed of any violation. I love using MatchPub, an...
I use the Matchpub app on my iOS device. Even though I am 18 years old, for about two weeks now I have been receiving an age restriction error every time I open the app, and I cannot access my account. The email address linked to my account is: m*******************@gmail.com. I entered my age correc...
I am unable to access the MatchPub app. Every time I try to log in, I receive an error saying I am not allowed. I don’t understand why this is happening, as I actively used the app before without any issues. I kindly ask you to review my account and lift any possible ban or restriction that may hav...
I was suddenly banned from MatchPub for no reason, and I have no idea why! I was actively using the app and enjoying it, but now I am completely locked out. This makes absolutely no sense. I genuinely love being part of this platform, and it’s frustrating that I can’t access my account anymore. I d...
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