I use the Matchpub app on my iOS device. Even though I am 18 years old, for about two weeks now I have been receiving an age restriction error every time I open the app, and I cannot access my account. The email address linked to my account is: m*******************@gmail.com. I entered my age correctly in the app, and no additional verification such as ID confirmation was requested, yet I am experiencing this issue. I have also made a payment to use the app.
I have not contacted customer service yet. I request that this issue be resolved as soon as possible and that Matchpub representatives reach out to me so I can regain access to my account.
I have been using the MatchPub app for 4-5 days, but suddenly, I can no longer log in. No matter what I try, I am completely locked out of my account. I have attempted to sign in using Google, Facebook, and Apple ID, but none of them work—the app keeps showing an error. This issue is incredibly fru...
Out of nowhere, MatchPub blocked my account, displaying the message: "Access denied due to app rules." I have no idea why this happened, and I can no longer log into the app. I tried deleting and reinstalling the app, but nothing works—I am completely locked out. I followed all rules, so this restr...
I am unable to access my MatchPub account, and I have no idea why. Every time I try to log in, I get an error message denying access. I have been a regular, active user, and now I can’t even download the app! If my account was banned, I was never informed of any violation. I love using MatchPub, an...
I am unable to access the MatchPub app. Every time I try to log in, I receive an error saying I am not allowed. I don’t understand why this is happening, as I actively used the app before without any issues. I kindly ask you to review my account and lift any possible ban or restriction that may hav...
About 30 minutes ago, my account on the Matchbup Android app was restricted with a message saying “access to the app has been blocked due to app rules.” I am not aware of committing any rule violations, and no clear explanation was given to me. Even though no payment has been made on my account, I h...
Comments