After updating Match Masters, my game crashes — how can I request a technical solution?

When Match Masters crashes after an update, it is usually a fixable technical issue. To request an effective solution, follow these steps in order:

• Restart your device and reopen the game to rule out a temporary post-update glitch.

• Check compatibility: Make sure your operating system meets the minimum version required by the latest update.

• Clear the game cache (on Android: Settings → Apps → Match Masters → Storage). On iOS, try signing out of Game Center and restarting the device.

• Update your device’s system, as pending patches can cause forced crashes.

• Uninstall and reinstall the app only if your account is linked (Google Play, Apple ID, or Facebook) to avoid losing progress.

• Contact support through the game or the app store: Explain that the crash started after the update, and include your device model, OS version, and the exact moment the issue occurs.

If the problem persists or you don’t receive a clear technical response, consider filing a complaint on Xolvie to raise awareness and inform other users.

This can also help you see how players with the same issue managed to find a solution.