Matadorbet Gates of Olympus Freezes and Causes Financial Loss During Play

Every time I play the Gates of Olympus slot game on the Matadorbet website, I constantly experience freezing and what appears to be interference during gameplay. I strongly believe there are abnormal interventions in the game’s normal flow, and this happens repeatedly. As a result, I’ve lost approximately ₺5,000.

When I contacted customer support about this issue, instead of providing a solution, they responded with a rude and threatening attitude. My account (username: e***) is still active, and I have not faced any suspension or restriction. There were no notifications, technical errors, or maintenance warnings during gameplay.

I’m requesting compensation for my financial loss and demand that Matadorbet take the necessary steps to prevent other users from experiencing similar issues in the future.