On August 5, 2025, I purchased a Crystal Shard Pack worth ₺463 in the game Marvel Contest of Champions through the in-game store on the Android platform. The payment was successfully processed and deducted from my account, but the purchased item was never added to my game account. My in-game username is Mrviktor36, and my order number is 0509.
I’ve experienced a similar issue before with the same application. So far, I haven’t contacted the in-game support team or customer service about this particular case.
I request that this issue be resolved as soon as possible and that the purchased product be credited to my game account without further delay.
On 12.09.2025, I attempted to purchase a VIP Package in the Bus Simulator Ultimate game on my Android device. I made a total of five payment attempts using my credit card, and each time the payment was processed, but immediately after I received an “Error 404 application error” message. Despite the ...
In the game Marvel Contest of Champions, I’m experiencing a serious login issue — the game won’t open properly. After making a purchase, I can no longer log in. It says “Signing in,” but then freezes on that screen. Only the background music plays, but the game itself never loads. I tried deleting ...
On June 2, 2025, a duplicate payment was mistakenly processed on my account for Viking Rise by IGG. As of June 8, 2025, despite my repeated attempts, the issue has still not been resolved. Neither a refund nor the equivalent in-game rewards have been provided. This is a very simple matter that shou...
I play Bus Simulator Ultimate on my Android device and today I experienced a major problem in the second-hand bus market. I placed a bid of about 82,000 in-game currency to purchase a bus. However, after the transaction, the bus was never added to my account and my money was also not refunded. My us...
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