I purchased a wireless speaker from Maplin hoping to have it available for a friend's birthday. Despite leaving myself extra time before the event, the parcel is yet to leave the warehouse, and the estimated delivery date has gone. Each time I contact customer service, I get the same vague response that they'll "look into it," but no actual developments have followed. It is now evident that no active steps are being taken to remedy the situation. The lack of urgency and openness is really upsetting, and I've been left scurrying for a new gift at the last minute. I am highly disappointed with Maplin's service and will not use them again for time-sensitive orders.
Two weeks ago, I ordered a set of smart home security cameras from Maplin anticipating prompt delivery and clear tracking information. Rather, I was given an invalid tracking number that makes it hard to find where my product is or when it might really arrive. I have often tried calling Maplin's cus...
I'm incredibly frustrated with my recent purchase from the Philips online store. It has been 20 days, and my order still hasn't arrived. The product was sent to the courier, but it was returned for some reason. I provided my workplace address, which receives packages from the same courier almost eve...
I've been patiently waiting for my order for 9 days, and despite the promise of delivery between 20/11 and 22/11, the product is still lingering in the warehouse. The lack of attention to this matter is concerning. I've tried reaching out to your customer service representatives, and they keep brush...
I made a purchase on April 22nd and was told it would be shipped within 2 business days. However, it's now April 26th and the order has not been sent out yet. Getting in touch with customer service is extremely difficult. Whenever you make a call, you're informed that you're 25th in line and unfortu...
I recently bought a bagless vacuum cleaner from Miele, with the promise that it would be delivered within the week. After what seemed like ages of calling customer service and asking for help, nothing had been done to solve my problem. It's been a full month since my purchase and still no delivery! ...
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