I made a purchase on April 22nd and was told it would be shipped within 2 business days. However, it's now April 26th and the order has not been sent out yet. Getting in touch with customer service is extremely difficult. Whenever you make a call, you're informed that you're 25th in line and unfortunately, the queue doesn't seem to progress. I sent an email to customer service, but unfortunately, I didn't receive a reply.
Ultimately, I have made the payment, yet I am left without the vacuum cleaner I had originally requested and no one to address my concerns to. I wish I could get in touch with them to cancel my order, but unfortunately, it seems impossible to reach them.
I ordered a vacuum from karcher.com on April 26th. After a week with no shipping update, I became suspicious and attempted to contact the company. However, I was unable to reach them in any way. When calling their provided number, I was placed in a queue of about 30 people, but this number seemed in...
no idea what they are tying to do after selling me this but they haven't responded or given me any support for my new vacuum. It's been like almost three weeks since I bought it, and still have no clue when they're gonna ship my order. The most annoying thing is that there doesn't seem to be any way...
On August 15, 2024, I purchased a Karcher SC 4 steam cleaner through their official online store. Although the shipping time was stated as 3-6 days, it has now been 16 days, and my order still hasn’t been shipped. Each time I try to contact customer service, I wait an average of 50 minutes, but the ...
I bought something on April 21, 2024, but it hasn't been shipped yet, and I haven't been able to get in touch with the company through any channels. There is also no response to emails. Why hasn't the item been shipped even though it was already paid for? I only have the order confirmation number. P...
On April 25th, I made a purchase for ₺3,000. Even though they said it would arrive in 2-5 days, it still hasn't been shipped, and I can't get any updates. Every time I contact the helpline, I find myself waiting in a never-ending queue reminiscent of a bygone era. Unfortunately, there is no way to c...
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