I ordered a pair of shoes from Mango, but upon receiving them, I found they were defective. I immediately returned the item the next day, but it has been 20 days, and I still haven’t received a refund. Despite contacting Mango via email, I haven’t gotten any response. This lack of customer service is frustrating. My order number is E6OI4Y, and the return tracking number is 100479066910. I’m requesting Mango to process my refund promptly and improve their communication with customers. This delay is unacceptable, and I expect the issue to be resolved as soon as possible.
My online order for shoes arrived, and the laces are almost completely torn! I cannot believe these shoes were packaged without any quality control. It's clear that no one bothered to check the product before sending it out. To make matters worse, I submitted a request to customer service for an ad...
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
On September 19, 2024, I placed an order (E87O9S) through Mango’s online store, but as of November 7, 2024, I have yet to receive it. While the initial delivery estimate was set at 22 business days, I thought a slight delay wouldn’t be an issue. However, with almost two months passed, I’m left with ...
I purchased a dress from Mango about a month ago, but the size didn’t fit, so I returned it the very next day. Despite a full month passing since the return, I still haven’t received my refund or any updates regarding the process. I’ve received no email or message about the refund status. When I co...
I placed an order on July 24, 2025, for a pair of heels from Mango, which was delivered quickly via Hepsijet on July 27. While I appreciated the fast shipping, the product itself arrived in a completely unacceptable condition. One heel had visible seam damage, and the other heel showed a different f...
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