Refund for Defective Mango Shoes Not Issued After 20 Days
I ordered a pair of shoes from Mango, but upon receiving them, I found they were defective. I immediately returned the item the next day, but it has been 20 days, and I still haven’t received a refund. Despite contacting Mango via email, I haven’t gotten any response. This lack of customer service is frustrating. My order number is E6OI4Y, and the return tracking number is 100479066910. I’m requesting Mango to process my refund promptly and improve their communication with customers. This delay is unacceptable, and I expect the issue to be resolved as soon as possible.
