I bought a pair of pants from the Kurtköy Viaport Mango store, and after a short time, the color faded drastically! I brought them back for a refund, but they refused, claiming there was a "tag difference" and that the item needed to be "inspected."
This is completely unacceptable. First, you print the wrong tag, and then I have to suffer the consequences as a consumer. As if the fading color wasn't bad enough, now I have to deal with this bogus "tag difference" issue. It's truly disappointing to see Mango, a brand I've happily shopped with for years, become so incredibly low-quality.
Mango, you need to process my refund for these faded pants immediately! Stop blaming customers for your manufacturing defects and print accurate tags. This decline in quality is alarming, and I expect you to take responsibility.
I purchased a brown jumpsuit from the Mango store in Izmir Mavibahçe. After the very first wash, the color faded badly and white patches appeared on the fabric. Since I had no intention of returning the item at the time, I threw away the receipt. Unfortunately, I ended up unable to wear the product ...
On May 30, 2025, I purchased a pair of pants from the Mango store in Ankamall, Ankara. Shortly after, I noticed that the item was defective, so I returned it to the store to be sent for inspection. However, months have passed, and I still haven’t received any update or response regarding my product....
I purchased a pair of pants from Mango’s ANKAmall store in Ankara on 15 October. Although I wore the pants only twice, the fabric dye transferred onto my brand-new shoes each time, leaving permanent stains. The same issue occurred on both occasions, clearly indicating a serious quality or manufactur...
In April, I purchased a Pleated Wide-Leg Pants (Order No: EJ5L7W) from Mango’s mobile app, ordering it from Istanbul. I only started wearing it in September. I’ve worn the pants twice, and after washing it once, exactly according to the care instructions on the label, the fabric has stretched, pille...
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