I purchased a black shirt from a Mango store, and after just one wash, the color noticeably faded. I returned it to the store for inspection, where I was informed the review would take seven business days. Surprisingly, I received a response within only three business days, rejecting my request for a replacement or refund. For a brand like Mango, this is unacceptable. I expected higher quality and customer service. I intend to reach out to all relevant consumer protection authorities about this. I urge Mango to address this issue promptly and provide a satisfactory solution for their defective product.
I purchased a brown jumpsuit from the Mango store in Izmir Mavibahçe. After the very first wash, the color faded badly and white patches appeared on the fabric. Since I had no intention of returning the item at the time, I threw away the receipt. Unfortunately, I ended up unable to wear the product ...
I bought a linen T-shirt from Mango for my spouse, and after only two uses, it started to fall apart. Despite following the care instructions exactly, the fabric became threadbare and nearly see-through. I reported the issue to Mango and sent the shirt in for inspection, but they completely ignored ...
I purchased a dress from Mango about a month ago, but the size didn’t fit, so I returned it the very next day. Despite a full month passing since the return, I still haven’t received my refund or any updates regarding the process. I’ve received no email or message about the refund status. When I co...
I bought a pair of black Mango pants, but they turned anthracite in four months, despite being washed inside out at 30°. I sent the product in for inspection, but the results were disappointing. Even market pants are of higher quality than this. Mango's after-sales service, particularly their warran...
I bought a pair of pants from the Kurtköy Viaport Mango store, and after a short time, the color faded drastically! I brought them back for a refund, but they refused, claiming there was a "tag difference" and that the item needed to be "inspected." This is completely unacceptable. First, you print...
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