I returned my items using the return code 7250018065384319, order number 9533336701, through Yurtiçi Kargo for Trendyol, and the products were delivered to the Mango warehouse on October 25, 2024. However, both the items and the amount I paid appear to be withheld, as indicated by the return rejection from Mango in the system and my conversations with Trendyol. I request an immediate refund for these items. When I sent the products back to Mango, I purchased an XL-sized box from the courier company and packed the items in front of a security camera. Following advice from my lawyer, under the Distance Sales Contract, Mango is my point of contact. Since the product return was rejected by Mango in the Trendyol system, the refund cannot be processed there. Therefore, I ask that the refund be credited to my credit card or sent to my IBAN number as soon as possible.
bought something from Mango through Trendyol. The order number was 2396895617, and the delivery number was 3102340978. The order had four items, all of which I tried to return but were turned down. They claim that the items were not in the package, and neither Trendyol nor Mango are offering any hel...
On Tuesday, December 2, 2025, I experienced a serious problem with the delivery of my Mango order, which was supposed to be delivered by Hepsijet. The tracking number of my Mango order is Mango200000883072. While waiting for the delivery of the order I placed nearly three weeks ago, I checked the s...
I placed an order with Mango on November 5, 2024, for two items. Today, November 7, only one item was delivered via Yurtiçi Kargo, while the other item remains in the "preparing" stage. However, when I check my order history, only the undelivered item shows up in my account; there’s no record of the...
With my order number 2238646090, I purchased a Spiderman Shorts pajama set from the Trendyol Mango store. There was only a T-shirt and no shorts in the package. I inquired about the missing item, but was told that they were out of stock and to send it back. I mailed the item on September 25, 2023, w...
I ordered from Mango via Trendyol on November 28, 2024, but my package still hasn't been shipped. I was told my order would ship by December 4, but I ...
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