With my order number 2238646090, I purchased a Spiderman Shorts pajama set from the Trendyol Mango store. There was only a T-shirt and no shorts in the package. I inquired about the missing item, but was told that they were out of stock and to send it back. I mailed the item on September 25, 2023, with the RMA number 7250010471586851. Mango received the package, but they refused to issue a refund because the item had not been opened. For the past two months, I have been hoping for a resolution. My 250 Turkish Lira was taken. Trendyol is just putting off the inevitable. In what percentage of times have I accessed a request? Do we have nothing else to do besides me sitting here all day and night dealing with the product I just bought? I will never shop at Mango again; they have no place on Trendyol. Product delivery was severely delayed.
I returned my items using the return code 7250018065384319, order number 9533336701, through Yurtiçi Kargo for Trendyol, and the products were delivered to the Mango warehouse on October 25, 2024. However, both the items and the amount I paid appear to be withheld, as indicated by the return rejecti...
Our cousin gifted us two Mango Man jackets - one in black and the other in khaki green, from Trendyol. Today, we had to go to the Mango store at Balcova Agora Shopping Mall in Izmir because the jackets we bought didn't fit properly. We brought along the Mango archive invoice to help with the exchan...
On September 27, 2025, I placed an order on Mango’s online store for two shirts and one sweater, to be delivered to Zonguldak Ereğli. My order number is erj940, and I paid a total of $214. However, even after 10 days, my order still hasn’t been delivered. During this time, I called Mango customer s...
I ordered a trench coat on 20th November 2023 from Mango via Trendyol. They should have brought my order on 28th November 2023, but they didn't. They have been sending me a lot of emails to make me cancel it, but I don't want my money back, or to cancel my order. I just want that trench coat. If the...
I ordered from Mango via Trendyol on November 28, 2024, but my package still hasn't been shipped. I was told my order would ship by December 4, but I ...
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