Ayşegül

Complaints(2)

Trendyol Suspended My Account and Withheld My Refund for Returned Mango Items

November 3, 2024 2:50 AM70

I returned products with return code 7250018065384319, order number 9533336701, and shipment number 191068374699 via Yur...tiçi Kargo. However, Trendyol has suspended my account due to alleged "return abuse" and informed me that, as a result, Mango is unable to process the refund for the products or re...

Mango Withheld My Refund After Return via Trendyol Despite Confirmation of Delivery

Ayşegül

Mango

November 3, 2024 2:22 AM41

I returned my items using the return code 7250018065384319, order number 9533336701, through Yurtiçi Kargo for Trendyol,... and the products were delivered to the Mango warehouse on October 25, 2024. However, both the items and the amount I paid appear to be withheld, as indicated by the return rejecti...