The Mango skirt I ordered didn't come in my size. which led me to order and pay for a larger size. However, my order was canceled six days later by mango without my knowledge or consent, and I lost both the money and the time I had spent on it. My second call to them today resulted in the same response: they are unable to ship the skirt I ordered. They were careless about keeping me waiting a second time, and it sucked the wind out of my sails. To whom shall I turn for assistance?!
I ordered a skirt from Mango on July 24, but when I opened the package, I found an entirely different item inside. To make things worse, the incorrect item is cheaper than the one I originally paid for. I immediately contacted customer service, and they blamed a warehouse issue and instructed me to ...
I ordered a product from Mango and paid for it, but it was unexpectedly canceled during shipping without any notice beforehand. I discovered it only after I took the initiative to check the order status myself. I attempted to contact them several times, but I was met with silence and no clear answer...
I purchased a dress from Mango about a month ago, but the size didn’t fit, so I returned it the very next day. Despite a full month passing since the return, I still haven’t received my refund or any updates regarding the process. I’ve received no email or message about the refund status. When I co...
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
I ordered two items from Mango online during a sale, which I had been waiting to go on discount for a while. It’s been over a month, and I was still waiting for my order to arrive. Without any notification, my order was canceled because the items were "lost"! Now the products are out of stock, and t...
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