I ordered something nearly two months ago, and I still haven’t gotten it. Mango's customer service keeps sending the same generic reply, saying they've informed the right teams, but nothing has really changed. I keep asking them to either send my order or give me my money back, but there’s still no answer. I'm starting to think that going to court might be the only option left. This situation seems poorly managed, and it doesn't make the brand look good. I never got my item, and they’re not giving me a refund either. Customer service keeps saying the same thing over and over, but they’re not actually helping with the problem.
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
Two months have passed since I placed my order, and I still haven't received my merchandise. In spite of my repeated efforts to get in touch with Mango, I still haven't heard anything about the current status of my order. It has been very frustrating for me that Mango has not kept me updated or take...
I've been having a really tough time trying to return a product I bought from Mango, they are just so ignorant that it's beyond comprehension! I sent it back on December 24th, 2022 and it's been 20 days now. I've called them three times now and every time I call I get a different story. The first ti...
I placed an order for a bag from Mango on April 17th, but here we are on June 29th, and it still hasn't arrived. I have reported the situation multiple times and sent emails, but no action has been taken. What's more, the website states that the purchase cannot be refunded as if I have received the ...
I placed an order for two items from Mango’s online store on 01.12.24. It has been 13 days now, and my order is still marked as "being prepared." Despite contacting customer service at least six times, I keep receiving different excuses. First, they said a refund would be issued, but when I called a...
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