About two weeks ago, I placed an order on Mango’s online store (Order No: erıjxz) for a pencil case. I ordered it specifically to receive it before the start of the school year, but more than two weeks have passed, and I still haven’t received the product.
During this time, I contacted Mango customer service multiple times—both via email and through the call center. However, each time I was only given the same generic response: “We’re sorry, you’ll receive an email soon.” No one provided a real solution or update about my order.
I paid $23 for this product, and I expect it to be delivered to me immediately. I request that this issue be resolved urgently and that my item be shipped without further delay.
On September 19, 2024, I placed an order (E87O9S) through Mango’s online store, but as of November 7, 2024, I have yet to receive it. While the initial delivery estimate was set at 22 business days, I thought a slight delay wouldn’t be an issue. However, with almost two months passed, I’m left with ...
The purchase I made from Mango’s online store on September 19, 2024 (order number E87O9S), has still not been delivered as of November 7, 2024. For the past month, customer representatives have only created records of my complaint without providing any solutions. When I placed the order, the stated ...
On September 27, 2025, I placed an order on Mango’s online store for two shirts and one sweater, to be delivered to Zonguldak Ereğli. My order number is erj940, and I paid a total of $214. However, even after 10 days, my order still hasn’t been delivered. During this time, I called Mango customer s...
I ordered the product with code ES3A3C from Mango’s official website 22 days ago for a discounted price of ₺843. Although the delivery date has long passed, the product has still not been delivered to me. No shipping information or tracking number has been provided so far. I contacted Mango customer...
On October 6, 2025, I placed an order from Mango’s online store (Order No: ES211I). The estimated delivery window was October 8–14, but today is October 14, and my order still hasn’t arrived. Moreover, I haven’t received any updates or notifications about the delay or the current delivery status. W...
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