The purchase I made from Mango’s online store on September 19, 2024 (order number E87O9S), has still not been delivered as of November 7, 2024. For the past month, customer representatives have only created records of my complaint without providing any solutions. When I placed the order, the stated delivery time was “22 business days.” I suspect the product was deliberately not sent, as I ordered well in advance, yet it has not shipped and now appears to be out of stock. I am requesting that the product I purchased be sent to me as soon as possible. Thank you.
On November 2, 2024, I placed an order through Mango’s website. The invoice was emailed to me on November 5, 2024, and the order status was updated to "shipped" on November 6, 2024. However, later that evening, I received an email stating that my order had been refunded, even though I never requeste...
I ordered from Mango on 25/12/2024, and now, on 17/01/2025—22 days later—it still says "in progress." This delay and poor communication make me feel truly overlooked as a customer. It's frustrating to experience such inadequate order management, particularly when I had faith in the brand to meet dea...
On November 30, 2024, I purchased an item from Mango’s online store. Even though the delivery date had passed, the order was not shipped. I received an apology email from Mango, stating the delay and promising that the product would be dispatched soon. However, despite messaging customer service, I ...
On September 29, 2025, I placed an order on Mango’s online store with the order code ermnmq. My total purchase amount was $94, and I paid by credit card. The delivery address for my order was Çayeli, Rize. However, despite the time that has passed, my order status still shows “being prepared.” The ...
On October 6, 2025, I placed an order from Mango’s online store (Order No: ES211I). The estimated delivery window was October 8–14, but today is October 14, and my order still hasn’t arrived. Moreover, I haven’t received any updates or notifications about the delay or the current delivery status. W...
Comments