Mango Customer Service Has No Intention of Getting Back to Me!!

26

Lodged a complaint on "Şikayetvar" due to a purchase from Mango. While the complaint has been posted on the platform, there has been no attempt at contact or inquiry. This level of irresponsibility is unacceptable. I'm demanding an immediate resolution, as no one should suffer damages because of this company. If a product, worn only once, and a person is experiencing issues like excessive fuzziness, it's is not my problem but rather a reflection of the brand's quality. Are they simply imprinting the brand on products sourced from the market? Now, I cannot find anyone accountable to address concerns. Just hear me out, I'm requesting a return for the item and something to be done to avoid further inconvenience. Lack of responsiveness is maddening!!

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Mango Did Not Process My Return and Kept My Money Without Support

35

I sent the products I bought from the Mango Turkey website for return, but my return is not being realised and they ask ...

1 Support

I Report Severe Foot Pain From Mango White Heeled Sandals

41

On 2025-06-23, I purchased a pair of white heeled sandals from Mango İstinyePark İzmir for ₺XXX. Yesterday, I finally wo...

I Report Severe Foot Pain From Mango White Heeled Sandals

Mango’s Failure To Issue A Refund And Send The Product!

135

Mango complaint! Never shop on the Mango website; it's unacceptable. On June 2, 2024, I bought a dress at Mango. Rather ...

1 Comment

Mango Ignored My Defective Pants Complaint — No Update After Return

23

On May 30, 2025, I purchased a pair of pants from the Mango store in Ankamall, Ankara. Shortly after, I noticed that the...

Mango Dress Defective After Few Wears, No Response From Customer Service

17

On June 5, 2025, I purchased a black midi dress for 1,800 TL from the Mango store at İzmir İstinye, paying by credit car...