I sent the products I bought from the Mango Turkey website for return, but my return is not being realised and they ask me for a cargo tracking code, but I did not receive the tracking code anyway, I never thought that I would have such a problem because I sent it with the agreement code on the mango's own website. There is not even a page on the website where you can track the return process. When you write, you always get the same automatic answers. They deliberately delay your return and operate your money. I saw that there were many people who experienced this like me when I looked at Şikayetvar. That's why I applied to the Consumer Arbitration Board. I was surprised that such a big brand offers such a bad online sales service and has almost no after-sales support. I will never go near Mango again.
The products that I purchased through the Mango website were displayed on the system as cargo was given over 20 days, and the money-back process was started after 1 day. When I interviewed customer service on the subject, they stated that the cargo in Yurtiçi Kargo may be "lost" and the "automatic" ...
MANGO TURKIYE If you want to have a horrible customer service experience and waste a significant amount of your time, go for it. Believe me, the late arrival of the product is not even a problem anymore. I never expect a hassle-free experience when shopping at Mango TURKIYE, but this is really inter...
I have yet to receive a positive response to my return request from Turkey Mango company, despite being sent the wrong product. It has been almost two months since I filed the request, and the company has only promised to review the camera footage without taking any concrete action. Despite multiple...
I made a purchase from Mango online on December 18, 2023, and the product was shipped on the same day. However, I couldn't track it, as there is no cargo tracking number. Despite the expectation of delivery the next day, it did not arrive, and I waited for two days. In the application, it shows as i...
Mango complaint! Never shop on the Mango website; it's unacceptable. On June 2, 2024, I bought a dress at Mango. Rather than the dress, they sent a cheaper pair of pants. When I called to inform them of the incorrect item, they instructed me to return it via Yurtiçi Kargo with the shipping note and ...
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