On 2025-06-23, I purchased a pair of white heeled sandals from Mango İstinyePark İzmir for ₺XXX. Yesterday, I finally wore them outside for the first time, and I deeply regret doing so. The sandals caused extreme pain and discomfort to my feet. If you could see the condition of my feet right now, you would never recommend this product to anyone.
How can a reputable brand like Mango sell products without proper testing and quality control? I trusted your brand and now I am suffering physically. I could barely walk to work today due to the pain caused by your product.
This is unacceptable. I explicitly request a full refund and an apology for the harm caused. If this issue is not resolved promptly, I will escalate the matter to CİMER and the Consumer Arbitration Committee.
On 2025-06-24, I purchased a discounted bag from Mango for ₺XXX. Everything seemed fine until days later when I received a notification that my order was being prepared. However, on 2025-06-28, I was suddenly informed that my order was canceled due to the item being out of stock. If this product wa...
I placed an order on July 24, 2025, for a pair of heels from Mango, which was delivered quickly via Hepsijet on July 27. While I appreciated the fast shipping, the product itself arrived in a completely unacceptable condition. One heel had visible seam damage, and the other heel showed a different f...
Lodged a complaint on "Şikayetvar" due to a purchase from Mango. While the complaint has been posted on the platform, there has been no attempt at contact or inquiry. This level of irresponsibility is unacceptable. I'm demanding an immediate resolution, as no one should suffer damages because of thi...
On Monday, September 28, 2025, I made a purchase of ₺22,112.62 through the Mango mobile app (Order No: ERK8RE). Shortly after completing the transaction, I requested to cancel the order on the same day. However, Mango rejected my cancellation request, citing a system error, even though I have the le...
I purchased a product from Mango’s online store on 24.06.2025, but when I received it, I found multiple tears and damages on the item. I cannot understand how such a product could be shipped without any quality control from a global brand like Mango. I have always trusted Mango and regularly shoppe...
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