I placed an order through Mango’s app on November 24, 2025, for a bag and two pairs of children’s ballet flats that were shown as in stock. However, on December 1, 2025, my order was canceled on the grounds that the items were no longer in stock. I want my inconvenience to be addressed and an explanation for the time I lost due to this issue.
On 2025-06-24, I purchased a discounted bag from Mango for ₺XXX. Everything seemed fine until days later when I received a notification that my order was being prepared. However, on 2025-06-28, I was suddenly informed that my order was canceled due to the item being out of stock. If this product wa...
On November 24, 2025, I placed an order on Mango’s online shopping site. The products in my order continued to appear as available for purchase on the website even after I had bought them. However, on the exact day the discount campaign ended, I was informed that two of the products in my order were...
On November 24, 2025, I purchased a total of 6 items through the Mango mobile app under order number EUR99G. I paid $310 in a single charge to my card. Even though I selected fast delivery, the process took quite a long time, and I was only informed via email throughout the entire order period. Aft...
On November 30, 2024, I purchased an item from Mango’s online store. Even though the delivery date had passed, the order was not shipped. I received an apology email from Mango, stating the delay and promising that the product would be dispatched soon. However, despite messaging customer service, I ...
On 30.11.2025, I placed two separate online orders on Mango’s website during the Black Friday campaign, with order numbers evdem1 and evdgkb. At the time of purchase, all products appeared as in stock, and I specifically shopped to benefit from the campaign prices. In these orders, I purchased a lur...
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