I am a user of the Umingle app and today one of my texts was incorrectly banned by your system. I was not trying to ask about anyone’s gender, but the system seems to have detected it as if I was doing “gender searching”. In my message, I was asking if the stranger’s bisexual ex is a girl or a boy, and I was clearly not asking about the stranger’s gender or trying to filter people by gender. Because of this misunderstanding, my text was blocked and I could not send what I wanted to say. I have not been able to contact support through the app, so I am writing here to ask you to review this situation and remove the ban on my text. I kindly request that you check the context of my message and lift the restriction that was placed on it, as it appears to be a mistake by the automatic filter.
I have been using Umingle’s random text chat feature and three days ago I was unexpectedly banned with the reason stated as “gender searching” under ban ID 4255671a. I find this situation unfair and frustrating because I was not repeatedly spamming or “hunting” for a specific gender; I only remember...
I am an active Umingle user and I access my account through the website. Today, while I was using the service, my account was suddenly banned without any prior warning or clear explanation. The ban occurred right after I sent a chat message in which I only asked the other person’s gender, simply to ...
I was using Umingle without a registered account when I was suddenly banned right after asking other users about their genders. I did not see or know the platform rules at that time and was not aware that my question could lead to an immediate ban. This ban has just occurred, and since then I have b...
I have been using the Umingle mobile app, which I downloaded from Google Play in India, and my account was banned from using the gender search feature about three days ago. I do not understand the reason for this restriction, and I have not received any warning or clear explanation inside the app. B...
I recently received a sudden ban from my Umingle account due to what was described as “gender searching,” and I would like this situation to be reviewed fairly. The ban was applied without any prior warning and occurred approximately 10 minutes before I submitted this complaint. During my conversat...
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