My Mango products, which I purchased in November 2022, did not arrive, like this wasn't enough, on January 5, 2023, I received an email stating that Mango would start processing a return without seeking approval. What kind of store understanding is it to not send my products for more than a month, use my money, and then cancel them at its own request? Also, no one knows how long this return will take and it is unclear when it will deposit my money; as I was looking for the best way and best platform to express my anger I came across so many others complaining about such or similar issues. What's wrong with you? Why are you not doing anything?
I'm writing to express my frustration with my online shopping experience with Mango. I placed three separate orders on the Mango website yesterday, around 8.35 a.m. The orders were accepted and marked as ready for shipping. However, on 19.02.2023 at 1.05 a.m., I received an email stating that Mango ...
On November 2, 2024, I placed an order through Mango’s website. The invoice was emailed to me on November 5, 2024, and the order status was updated to "shipped" on November 6, 2024. However, later that evening, I received an email stating that my order had been refunded, even though I never requeste...
As a customer, I was unhappy with the lack of action regarding the return fees for my Mango 2022-12-22 order. Despite the fact that I returned the product, the return fee has yet to be paid. After reporting the situation at the store, I was told that it was being handled, but it has now been a month...
I placed an order for two items through the Mango app on November 11, 2023. I chose the option for in-store delivery. On November 13, I received an email stating that my order was delivered to the store. When I went to the store two days later, I was told that the items had not arrived, and I was ad...
I've been having a really tough time trying to return a product I bought from Mango, they are just so ignorant that it's beyond comprehension! I sent it back on December 24th, 2022 and it's been 20 days now. I've called them three times now and every time I call I get a different story. The first ti...
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