On February 4, 2025, I placed an order from Madame Coco. However, when my package arrived, I was shocked to see that the candle was filthy. I expected better quality and attention to detail from a brand like this, but what I received was completely unacceptable.
I would never have imagined that a well-known company would send such a poorly handled product. This level of carelessness has completely changed my opinion about ordering from them again.
I am sharing photos of the product so that everyone can see this for themselves. Madame Coco, if you care about your customers, you need to improve your quality control immediately! I will not be ordering again.
I placed an order on Madame Coco’s website on September 26, 2024, and immediately requested to cancel the same day. Despite sending emails and repeatedly speaking with customer service, who assured me that my cancellation request was being processed, they still shipped the order on October 10, 2024,...
Madame Coco promotion confusion! On October 1, 2024, I purchased a product from madamecoco.com at a discounted price of ₺779.80 (originally ₺2,332.99). However, two days later, I noticed that the seller had canceled the order. Thinking it was a mistake, I called on the third day and was told that th...
I purchased a blanket from Madame Coco and decided to wash it before using it. After the first wash, the blanket began shedding excessive lint, leaving my entire home covered in fluff. The shedding is so severe that the blanket is unusable. When I approached Madame Coco for assistance, their staff r...
I placed an order on the Madame Coco app with order number 2715189857122598. The order arrived, but most of the items I wanted were missing. I called customer service, and they told me the items were out of stock and would be sent later. When I called again, another representative said they had alre...
I placed an online order through Madame Coco, but it was canceled without any explanation, and I still have not received my refund. I reordered the same items, expecting them to be delivered today. I stayed home waiting, but once again, the order was canceled. This level of service is completely unp...
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