About a month ago, I made a large purchase from Madame Coco. One item arrived broken, a few were missing, and some were completely incorrect. I called and reported the issue, and they assured me a refund would be processed. However, I’ve had to keep calling repeatedly as they keep saying, “as soon as possible” with no action taken. It’s been 20 days since I returned the items, yet I still haven’t received my refund. Each time I call customer service, a different representative gives me the same vague promise with no results. This delay and lack of follow-through is incredibly frustrating, and I demand my refund immediately.
I ordered two products from Madame Coco, but more than 10 days passed, and they never arrived. When I called to inquire, I was told that the items were damaged and had been sent back. Later, I was informed that my order had been canceled. It has now been almost 20 days, and I still haven’t received...
I purchased three items online from Madame Coco and initiated a return request for one of them. I received a message saying they would get back to me, but no one has responded, and it’s impossible to reach customer service. My emails bounce back due to their inbox being full, and I was informed that...
I placed an order on April 24th through Madame Coco’s official website, expecting a smooth shopping experience. Instead, I’ve been left frustrated and disappointed. As of today, I still haven’t received my package. After investigating the issue, I discovered that my order was canceled without any no...
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