I booked a flight with Lufthansa from Frankfurt to Istanbul, but they canceled it due to a strike. They thought sending an email was enough. After that, no one took care of it. They flew me out the next day. It's been over three weeks since then, and I still don't know if I can get reimbursed for the expenses of the extra day and the compensation I'm entitled to. I couldn't even find that out. They turned to compensate another friend of mine in Germany who was in the same situation.
On March 9, 2025, at 06:30 AM, I was on SunExpress flight XQ172 from Antalya to Hamburg. However, due to a strike at Hamburg Airport, the plane landed at Hannover Airport instead. During the flight, cabin crew assured us that ground staff would assist and guide us upon arrival. However, once we exi...
On March 11, 2024, I booked a car rental at the Frankfurt Airport using Lufthansa's website. The reservation was scheduled from March 11th to March 15th, 2024. Got an email on March 13, 2024, from Lufthansa saying they had to cancel my reservation because their employees went on strike. The email a...
Despite purchasing a ticket for the Istanbul - Trabzon flight on 10.08.2023, I was not allowed to board as I was told my check-in period had expired. However, I tried to complete online check-in from 12 hours before the flight until 6 hours prior, but the system kept giving errors and I couldn't che...
On March 10, 2025, I had a scheduled flight from Berlin to Izmir with SunExpress. However, due to a strike at Berlin Airport, all flights—including mine—were canceled. The issue? SunExpress never notified me. I didn’t receive a single email, SMS, or call informing me that the flight was canceled. I ...
On July 16, 2025, I had a ticket for a flight from Antalya to Nice, with a connection in Frankfurt. The itinerary was purchased via Lufthansa’s website, but the first leg of the flight was operated by SunExpress. Unfortunately, due to delays and extremely poor coordination, I was unable to make my c...
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