Lufthansa canceled my flight last minute, how can I get proper compensation?

If Lufthansa cancels your flight at the last minute, under EU Regulation 261/2004 you can request a refund of your ticket or rebooking on another flight at no extra cost, plus care (meals, hotel if needed) while you wait.

You may also be entitled to monetary compensation of up to about €600 per person if Lufthansa notified you less than 14 days before departure and the cancellation wasn’t due to extraordinary circumstances like severe weather or air-traffic control issues.

To get compensation, keep all documents like boarding passes, receipts, cancellation notice and file a claim directly with Lufthansa via their passenger rights/compensation page; you can also use third-party services that help submit EU261 claims.

If Lufthansa rejects your claim, submit your complaint free of charge.