On September 21, 2025, my Lufthansa return flight from Los Angeles Airport (LAX) was canceled about a month ago because my Green Card had expired. My reservation code is 895YJZ. I had paid a total of $1,250 + $150 for the ticket via credit card.
After the cancellation, I emailed Lufthansa Customer Service, but I never received a response. Only $50 was refunded to me as airport taxes, while the rest of the ticket amount was rejected.
I request that at least half of the total ticket amount be refunded, since the ticket was never used. I kindly ask that this issue be reviewed and my grievance resolved as soon as possible.
I want to share my negative experience with KLM Airlines. I had to cancel my December 8, 2024 flight (Reservation Code: L9EAPM, Ticket Number: 0742114984034), for which I paid a total of $416.20. Despite not using any services, I was informed that only $157.80 would be refunded. This is incredibly u...
I had a frustrating experience with KLM Royal Dutch Airlines regarding a refund problem. I had to cancel my flight scheduled for December 8, 2024 (Reservation Code: L9EAPM, Ticket Number: 0742114984034), and I was shocked to find out that I would only get back $157.80 from my total payment of $416.2...
On April 22, 2025, I traveled from Newark Airport with a connecting flight in Frankfurt via Lufthansa. Although my ticket included the right to check two pieces of luggage, I was charged an additional $100 at the airport. I made the payment by credit card and received a receipt. Since the flight, I...
On February 16, I purchased two tickets from Lufthansa for two people. Despite buying only two tickets and receiving a transaction confirmation from my bank for the amount corresponding to these two tickets, Lufthansa's system shows five reservations. While the payment for two of these reservations ...
On September 16, 2025, I purchased tickets through Trip.com for the Jakarta–Istanbul flights SV817 and SV261, with a total payment of ₺19,673.43. On the same day, I canceled the tickets, and I was informed that the refund process had been initiated. The payment was made using my credit card (last fo...
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