LifeStance Health Prioritized Billing Over My Mental Health and Failed to Inform Me

LifeStance Health has given me a somewhat letdown experience. They seem more preoccupied with the financial aspect of their company than with actually providing mental health support for patients. Regarding critical upgrades, communication is practically nonexistent. My therapist changed and I wasn't told until after several tries to get in touch. When it comes to scheduling visits and gathering personal or financial data, they answer right away though. They charge your insurance, quickly arrange you with a therapist you choose, and send a bill; they make little effort to offer effective treatment or keep patients updated. Based on what I know, I cannot suggest LifeStance Health. They seem to give profit more importance than patient treatment.