I bought LG Sirius 18000btu air conditioner. Service setup is incomplete. They did not perform the "vacuuming" process written in the user manual. She said we did something called "sweeping" instead. As it is written in the user manual, vacuuming is essential for the performance and life of the device. I called the service and they came. They went back without measuring anything. I called LG. They said we will call you, but there is no caller or asking. Supposedly we bought a quality brand quality air conditioner. We paid twice as much as normal air conditioners. I won't even go near LG store from now on. They did not take responsibility by doing incomplete work to show their eyes.
During the installation of the LG air conditioner I purchased, the crucial vacuuming process was skipped. Upon addressing this concern with the service team, they brushed it off, claiming that newer-generation air conditioners don't require it. However, as time passed, I noticed a decline in the air...
I bought an LG 12,000 BTU air conditioner, and since the day I purchased it, I’ve been constantly facing issues with the service. The technicians who come either don’t know their job properly or leave after making basic mistakes. How can a service team forget essential steps like filling the gas or ...
I purchased the DC12RTH LG DUALCOOL™ Sirius 12K BTU Inverter Wi-Fi Air Conditioner from lg.com.tr. The product was delivered by cargo. During installation, the service team noticed that the bottom cover was broken. They said they would replace the part, and I agreed. The air conditioner was installe...
I purchased an LG air conditioner 4-5 months ago, but it has been completely ineffective at heating. Even in turbo mode, it struggles to warm up a small room, providing no noticeable performance. This experience with LG has been deeply disappointing, as I expected much better from the brand. When I...
I just bought an LG 18000 BTU air conditioner. After two days, the unit was installed. I soon discovered, however, that a TCL 12000 BTU air conditioner provided a cooler and more efficient cooling. Technicians arrived to inspect the LG unit after you requested service. The output temperature of the ...
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